We maintain multiple warehouses around the world (Europe, Australia and China). Some of our best-sellers are sometimes in such a demand that they are sent directly from our warehouse in China.
For the International Air Saver Shipping, delivery might take from 2 to 5 weeks. In rare cases, it can take a little longer. It depends on your country post office.
All other express shipping methods usually take 3 to 10 days.
If your order hasn't arrived after 60 days, please contact us at firstname.lastname@example.org. We will make sure to make it up for you.
All the order shipments are followed with a tracking code. As soon as you place your order you will receive a confirmation e-mail. This means that we have received your order in our system and authorized your credit card for purchase.
You will receive tracking information by email once your order has shipped.
Once received, you can track your order here with the tracking code of your order.