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Fees Adjustment - Deal-Rush

Fees Adjustment

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WORLDWIDE SHIPPING: Learn More.
RETURN GUARANTEE: Learn More.

Fees Adjustment 

This is not a product or gift coupon. This is a non-existing product created to make prices adjustment for some special case orders. (eg. adjusting shipping rates)

Shipping Policy

Shipping Time

We maintain multiple warehouses around the world (Europe, Australia and China). Some of our best-sellers are sometimes in such a demand that they are sent directly from our warehouse in China. 

For the International Air Saver Shipping, delivery might take from 2 to 5 weeks. In rare cases, it can take a little longer. It depends on your country post office.

All other express shipping methods usually take 3 to 10 days. 

If your order hasn't arrived after 60 days, please contact us at support@deal-rush.com. We will make sure to make it up for you.

 

Order Tracking  

All the order shipments are followed with a tracking code. As soon as you place your order you will receive a confirmation e-mail. This means that we have received your order in our system and authorized your credit card for purchase.  

You will receive tracking information by email once your order has shipped. 

Once received, you can track your order here with the tracking code of your order. 

Return Guarantee

Our Return Guarantee

Customer satisfaction is our priority. If you are not satisfied with your products, you may return it within 10 days of shipment for a credit or exchange. The returned item must be unused, fully functional, undamaged and in its original packaging in resalable condition.

If you need to return your product, please contact Deal-Rush Customer Service department via e-mail (support@deal-rush.com). We will provide you with a Return Authorization number (RA), the directions and the address to return your product.

EXCEPTIONS Note that returns for refund or exchanges are only available for regular priced items. SALES OR CLEARANCE ITEMS CANNOT BE REFUNDED OR EXCHANGED (except for defect). Not all items are eligible for a return. Please contact us if you need confirmation before your order.

If your order qualifies for a return, you will either get a credit that can only be redeemed on our website; or an exchange minus any restocking fees, shipping and handling charges:

  • The customer is responsible for all the shipping costs to return the product.  
  • Shipping fees from the initial delivery to customer will not be refunded. If the product was sent with free shipping, the cost associated with this initial shipping will be charged as well.
  • Depending on the manufacturer, a restocking fee from 15 to 35% will be charged for all returned products.

Steps to return your products:

  1. Contact Deal-Rush first
  2. Deal-Rush will provide a Return Authorization number (RA) and the address to return the product to.
  3. Product must be unused, undamaged and in its original packaging (with all parts and manuals initially included) in resalable conditions
  4. Wrap the item securely and include the proof of purchase in the package.
  5. Keep a tracking number of the returned package
  6. Include the RA number on the label of the shipment

*We strongly suggest you to purchase an insurance as we are not responsible for lost merchandise through return shipment. We recommend UPS.

Fees Adjustment 

This is not a product or gift coupon. This is a non-existing product created to make prices adjustment for some special case orders. (eg. adjusting shipping rates)

Shipping Policy

Shipping Time

We maintain multiple warehouses around the world (Europe, Australia and China). Some of our best-sellers are sometimes in such a demand that they are sent directly from our warehouse in China. 

For the International Air Saver Shipping, delivery might take from 2 to 5 weeks. In rare cases, it can take a little longer. It depends on your country post office.

All other express shipping methods usually take 3 to 10 days. 

If your order hasn't arrived after 60 days, please contact us at support@deal-rush.com. We will make sure to make it up for you.

 

Order Tracking  

All the order shipments are followed with a tracking code. As soon as you place your order you will receive a confirmation e-mail. This means that we have received your order in our system and authorized your credit card for purchase.  

You will receive tracking information by email once your order has shipped. 

Once received, you can track your order here with the tracking code of your order. 

Return Guarantee

Our Return Guarantee

Customer satisfaction is our priority. If you are not satisfied with your products, you may return it within 10 days of shipment for a credit or exchange. The returned item must be unused, fully functional, undamaged and in its original packaging in resalable condition.

If you need to return your product, please contact Deal-Rush Customer Service department via e-mail (support@deal-rush.com). We will provide you with a Return Authorization number (RA), the directions and the address to return your product.

EXCEPTIONS Note that returns for refund or exchanges are only available for regular priced items. SALES OR CLEARANCE ITEMS CANNOT BE REFUNDED OR EXCHANGED (except for defect). Not all items are eligible for a return. Please contact us if you need confirmation before your order.

If your order qualifies for a return, you will either get a credit that can only be redeemed on our website; or an exchange minus any restocking fees, shipping and handling charges:

  • The customer is responsible for all the shipping costs to return the product.  
  • Shipping fees from the initial delivery to customer will not be refunded. If the product was sent with free shipping, the cost associated with this initial shipping will be charged as well.
  • Depending on the manufacturer, a restocking fee from 15 to 35% will be charged for all returned products.

Steps to return your products:

  1. Contact Deal-Rush first
  2. Deal-Rush will provide a Return Authorization number (RA) and the address to return the product to.
  3. Product must be unused, undamaged and in its original packaging (with all parts and manuals initially included) in resalable conditions
  4. Wrap the item securely and include the proof of purchase in the package.
  5. Keep a tracking number of the returned package
  6. Include the RA number on the label of the shipment

*We strongly suggest you to purchase an insurance as we are not responsible for lost merchandise through return shipment. We recommend UPS.


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